Shopify is a remarkable eCommerce platform with themes such as Razor enhancing the appearance of your online store. Even encountering some bugs and display errors, which can hinder the usability and visual appeal of any theme, isn’t uncommon. Fortunately for you, the process of fixing bugs on the Razor theme is not as hard as you think, requiring only a plan and some tools.
This article will walk you through, step-by-step, the process of getting bugs and or error messages fixed within the Razor theme on Shopify. This blog comes to you today from Every Post Online, an informational webpage designed to provide educational related articles, how-to guides, and expert information, every post, every time.
Step 1: Identify the Type of Bug or Error
Before fixing anything, you must identify what kind of issue your Razor theme is facing. Common theme errors include:
- Broken layout or misaligned sections
- Missing images or product thumbnails
- Slow-loading homepage or product pages
- Buttons or navigation not working
- Liquid code errors showing on the front end
- Apps conflicting with the theme
- CSS or JavaScript not loading properly
How to identify the issue:
- Visit your shopify store and note where the error appears (home page, product page, cart, etc.).
- Open your store in different browsers (Chrome, Firefox, Safari, mozila) to see if the issue persists in every browser.
- Check your browser console for technical errors.
- Right-click → Inspect → open Console tab.
- Red text indicates JavaScript or Liquid template errors.
Once you have a clear understanding of the problem, move to the next step.
Step 2: Backup Your Razor Theme
Never start editing your live theme directly. Always make a backup of your theme or website before making any changes.
Here’s how to do it safely:
- Go to Shopify Admin → Online Store → Themes.
- Find the Razor theme you’re using.
- Click Actions → Duplicate.
- Rename the copy something like Razor-Backup.
Now, even if something goes wrong while fixing errors, you can easily restore your original theme without losing data or design.
Step 3: Check for Theme Updates
Razor is a premium theme and often receives updates from its developer. These updates fix bugs, improve speed, and ensure compatibility with Shopify’s latest version.
To check for updates:
- Go to Online Store → Themes.
- If your theme was purchased from the Shopify Theme Store, you’ll see an Update available button.
- Click View release notes to review what’s new, then Update if needed.
If your Razor theme was purchased from a third-party marketplace (like ThemeForest or an independent developer), visit their site, log in to your account, and download the latest version.
Pro Tip: Always read the changelog before updating. Some updates may override your custom edits, so keep a record of all modifications you’ve made.
Step 4: Fix Liquid Code Errors
Liquid is Shopify’s templating language. If your store shows an error message like:
Liquid error: Could not find asset
or
Liquid syntax error: Unexpected end of string
It usually means something is missing or misconfigured in your theme code.
Here’s how to fix Liquid errors:
- Go to Online Store → Themes → Actions → Edit Code.
- Use the Search bar to find the file mentioned in the error message (e.g., product-template.liquid or theme.liquid).
- Check for:
- Missing end tags (e.g., {% endfor %} or {% endif %})
- Typos in Liquid statements
- Missing includes (e.g., {% include ‘footer’ %} might need {% render ‘footer’ %} in new versions)
- Missing end tags (e.g., {% endfor %} or {% endif %})
- Compare your file with the original Razor theme file from your backup or the latest version.
If you’re not comfortable editing Liquid code, copy the error and ask the theme developer for support — Razor’s support team usually responds quickly.
Step 5: Fix CSS and Styling Issues
If your Razor theme looks “broken” — misaligned buttons, overlapping images, or color changes — the problem is likely in the CSS (stylesheets).
Steps to fix CSS bugs:
- Go to Online Store → Themes → Edit Code.
- Open the assets folder → find files like theme.css, style.css, or custom.css.
- Use the Preview option to test small CSS changes before publishing.
- Fix layout issues using simple CSS edits, e.g.:
.product-card {
display: flex;
flex-wrap: wrap;
}
If you added custom CSS before and now face issues, try commenting out recent changes one by one to identify the culprit.
Step 6: Resolve JavaScript Conflicts
JavaScript controls dynamic functions such as popups, sliders, and navigation menus. When scripts from apps or other files conflict with Razor’s built-in code, you may see broken buttons or unresponsive sections.
Here’s how to troubleshoot JS issues:
- Go to your website and open the Console (Ctrl + Shift + I → Console tab).
- Look for red errors indicating missing or conflicting scripts.
- If an app script is causing it, disable the app temporarily from Shopify Admin → Apps.
- Re-check if the Razor theme starts working properly.
- If yes, contact the app developer to adjust the script loading.
Also, ensure you’re not loading the same JavaScript libraries twice (e.g., jQuery).
Step 7: Test App Compatibility
Sometimes, third-party apps don’t blend well with certain themes. Razor is a modern theme, but older apps can break functionality.
To test app compatibility:
- Disable one app at a time.
- Refresh your store after each deactivation.
- If the bug disappears after turning off a specific app, that app is incompatible or misconfigured.
You can then:
- Contact the app support team for help.
- Ask the Razor theme developer to integrate it correctly.
Step 8: Clear Cache and Recheck
After applying fixes, clear your browser cache and Shopify’s preview cache to see updated results.
Steps:
- Clear your browser cache (Ctrl + Shift + R on Windows, Cmd + Shift + R on Mac).
- In Shopify Admin, click Preview theme again.
- Test your store on both desktop and mobile.
You should now see all changes accurately without old data affecting your preview.
Step 9: Validate Theme Performance
Once errors are fixed, you should test performance and loading speed to ensure the Razor theme is working efficiently.
Use tools like:
- PageSpeed Insights
- GTmetrix
- Shopify Analyzer
These tools will identify any leftover scripts, unoptimized images, or slow-loading code that might still be affecting your site.
Step 10: Contact Razor Theme Support (If Needed)
If you’ve tried everything and the problem persists, it’s best to contact the official Razor support team. Provide them with:
- Your Shopify store URL
- Screenshots of the issue
- Steps to reproduce the problem
- Details of customizations you made
Most developers respond within 24–48 hours and can directly access your store through a collaborator request to fix errors.
Final Thoughts About Shopify Errors Fix
Fixing Razor theme bugs and errors in Shopify can feel technical at first, but with the right steps, you can handle most problems on your own. Always start by identifying the error, back up your theme, and then proceed carefully with updates or code edits.
Remember, Every Post Online aims to bring clear, informative guides like this one, helping Shopify users and developers fix, optimize, and manage their online stores with confidence. Whether it’s theme errors, app integrations, or SEO tips, we publish every post, every time to make your digital journey easier.
Points to be Noted:
- Always back up your Razor theme before making changes.
- Check Liquid, CSS, and JavaScript files for code errors.
- Keep your theme updated to avoid bugs.
- Disable conflicting apps and test compatibility.
- Contact the Razor theme developer if needed, don’t risk breaking your live store.
By following this detailed guide, you’ll have a clean, fast, and error-free Shopify store running on the Razor theme in no time.




